Acceptance of Terms
By accessing or using our website https://www.htruckcenter.com/
(the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Site.
Changes to Terms
We may update these Terms at any time. Updates will be posted on the Site with a revised “Last updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Description of Services
Hampshire Truck Center provides commercial vehicle service and repair, including maintenance and repair services for semi trucks and trailers, scheduling, estimates/repair authorizations, status updates, and customer support. The Site may allow you to request information, contact us, or initiate service-related communications.
SMS Consent Communication (Important)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors or service providers that support our operations (such as customer service platforms, SMS/phone providers, or IT support) is permitted when necessary to provide services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Types of SMS Communications
If you have consented to receive text messages from Hampshire Truck Center, you may receive messages related to the following:
- Appointment confirmations and reminders
- Rescheduling requests/confirmations
- Estimate notifications and authorization/approval requests
- Repair status updates (e.g., vehicle ready for pickup)
- Invoice/payment links or payment status notifications (if applicable)
- Service-related customer support follow-ups
Example (service reminder):
“Hi John! Hampshire Truck Center: your service appointment for {{date}} at {{time}} is confirmed. Call 224-553-3543 if you need to reschedule. Reply STOP to opt out, HELP for help.”
Message Frequency
Message frequency may vary depending on your service status and communications requested. We do not guarantee any specific message volume.
Potential Fees for SMS Messaging
Message and data rates may apply based on your mobile carrier plan. Carriers may charge fees for messages sent or received, including domestic or international messaging, depending on your plan.
Opt-In Method
You may opt in to receive SMS messages from Hampshire Truck Center by:
- Submitting a form on our Site that includes an SMS opt-in checkbox/consent language
- Requesting SMS updates over the phone or in person and providing your number
- Texting our number or otherwise providing consent as described at the point of collection
Opt-Out / Help
You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again. You may opt back in by replying START (where supported).
For help, reply HELP or contact us:
Phone: 224-553-3543
Email: info@htruckcenter.com
Please review our Privacy Policy on the Site for additional details about our data practices.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or contact us at 224-553-3543.
- Message frequency may vary.
Donations
We do not solicit donations via SMS.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and design, is owned by Hampshire Truck Center or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.
User-Generated Content
If the Site allows you to submit content (e.g., messages, reviews, forms), you grant Hampshire Truck Center a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for business operations, customer support, and Site improvements, subject to applicable law.
Privacy Policy
Your use of the Site is also subject to our Privacy Policy, which explains how we collect and use personal information.
Disclaimer
The Site and its content are provided “as is” and “as available.” We make no warranties of any kind regarding accuracy, completeness, or availability. We do not guarantee that the Site will be uninterrupted or error-free.
Limitation of Liability
To the fullest extent permitted by law, Hampshire Truck Center will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or communications, including SMS, even if we have been advised of the possibility of such damages.
Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to your mobile carrier’s network availability and other factors outside of our control.
Age Restriction (18+)
By using this Site and/or opting in to receive SMS messages, you represent that you are at least 18 years old. Our SMS communications are not intended for individuals under 18.
Contact Information
For questions about these Terms, contact:
Hampshire Truck Center
Website: https://www.htruckcenter.com/
Phone: 224-553-3543
Email: info@htruckcenter.com
Address: 167 Flannigan Rd, Hampshire, IL 60140