ABOUT US
SERVICES
WELDING
Welding service is very important in any Truck Center. In other words. it is industrial ·art" which helps in difficult situations. Through the hard work and years of experience we've got to the advanced level of MIG Welding of Aluminum and steel.
TIRE SERVICE
Your safety & comfort zone depends directly on the quality of your tires. We offer the most reasonable prices for all your needs.
OIL CHANGE AND PM SERVICE
Extend your truck life by timely doing oil change & PM service recommended by the manufacturer. Stop by here and do the best.
COMPLETE TRUCK & TRAILER REPAIR
BRAKES-SERVICE
The safety of one's travels on the road is inextricably linked to the functionality of their truck's brake system. Undoubtedly, the brakes represent the most pivotal element of a truck. It is imperative that one takes proactive measures to ensure their safety in a timely manner.
COLLISION AND DAMAGE
REPAIR/PAINTING SERVICE
Irrespective of the magnitude of the task at hand, be it minor or major, ranging from a minor dent to painting jobs, we are fully equipped to cater to your needs.
ELECTRICAL SERVICE AND COMPUTER
DIAGNOSTICS
Our establishment guarantees the attainment of optimal performance from your vehicle through the implementation of the most comprehensive tests available. We serve as your primary source for all computerized diagnostic services. For a nominal fee, our team of experts will conduct a thorough computer diagnostic test on your truck. This diagnostic process entails a meticulous examination of each component of your vehicle to ensure seamless functionality. Early detection of any issues is crucial in preventing any untoward incidents while on the road.
ENGINE SEVICE AND REPAIR
Whether you are transporting cargo across the nation or conducting local deliveries, we understand the significance of every minute. Your diesel engine is a sophisticated, efficient, and powerful piece of engineering. To ensure optimal performance, it necessitates routine maintenance and occasional repairs. We provide specialized maintenance and repair services for diesel engines.
EMERGENCY ROADSIDE SERVICE
If you ever have any major or minor issues on the road within 100 miles of our shop. our certified mechanics will be there to help you until you're back all the road and fully functioning.
GALLERY
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GET A QUOTE
Please feel free to reach out to us via email or phone below.
We usually respond within 24 hours.
Email: info@htruckcenter.com
Phone: (447) 225-5482
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PHONE
ADDRESS
OFFICE HOURS
Mo - Fr: 8:00 am - 5:00 pm
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© 2026 All Rights Reserved
Privacy Policy
Last updated: January 28, 2026
This Privacy Policy explains how Hampshire Truck Center (“we”, “us”, “our”) collects, uses, and discloses personal information when you visit or use our website, https://www.htruckcenter.com/
(the “Site”), request services, schedule repairs, or otherwise communicate with us. For purposes of this Privacy Policy, “you” and “your” refer to any customer, website visitor, or other individual whose information we collect.
Please read this Privacy Policy carefully. By using the Site or communicating with us, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Site.
SMS Data Collection and Usage
SMS opt-in consent and phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes under any circumstances.
When you provide your phone number and opt in, you consent to receive SMS communications from Hampshire Truck Center. These communications may include service-related messages such as appointment confirmations and reminders, repair status updates, estimate/authorization requests, invoice/payment links (if applicable), and other transactional notifications related to your repair services. We do not sell your phone number.
Consent to receive SMS messages is not required as a condition of purchasing any goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-In and Opt-Out Process (SMS)
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at 224-553-3543 or info@htruckcenter.com
Message Frequency and Costs
Message frequency may vary based on your interaction with us and your service status. Standard message and data rates may apply depending on your mobile carrier plan.
How We Collect Personal Information
Information You Provide Directly
When you interact with our Site or services, you may provide:
- Contact Information: name, phone number, email address, mailing address.
- Service / Vehicle Information: truck/trailer identifiers (e.g., unit number, VIN, plate number), service requests, repair details you provide.
- Scheduling and Transaction Information: appointment details, authorizations/approvals, invoices, payment status confirmations (note: payment card data is typically handled by payment processors).
- Customer Support Communications: messages, emails, call notes, and other information you provide when contacting us.
You may choose not to provide certain information, but this may limit our ability to provide services, schedule appointments, or communicate updates.
Information Collected Automatically
When you visit the Site, we may collect:
- Usage Data: IP address, browser type, device type, pages visited, and interaction data.
- Cookies and Similar Technologies: used for site functionality, analytics, and improving user experience. You can control cookies through your browser settings; disabling cookies may affect some site features.
Information We Obtain from Third Parties
We may receive information from third parties such as:
- Service Providers: hosting, analytics, communications (email/SMS/phone), customer support tools.
- Payment Processors: payment confirmations and limited transaction details needed to process payments and prevent fraud.
- Marketing/Advertising Partners (if used): performance data for ads and site traffic (typically aggregated or pseudonymous).
How We Use Your Personal Information
We may use your information to:
- Provide and Manage Services: schedule repairs, communicate about estimates/approvals, provide repair updates, and manage customer requests.
- Communicate with You: send service-related calls, emails, or SMS messages as requested or authorized.
- Customer Support: respond to inquiries and resolve issues.
- Improve the Site and Services: analytics, troubleshooting, and operational improvements.
- Security and Fraud Prevention: protect our business, customers, and systems.
- Marketing (if applicable): send information about service specials or updates only where permitted by law and your preferences/consent.
How We Disclose Personal Information
We may disclose personal information in the following situations:
- Vendors and Service Providers: to operate our business (e.g., website hosting, analytics, communications tools, payment processing). These providers are authorized to use your information only as necessary to provide services to us.
- Legal and Safety: to comply with law, respond to legal requests, enforce policies, or protect rights and safety.
- Business Transfers: in connection with a merger, acquisition, or sale of assets.
- With Your Consent: if you request or authorize us to share information.
We do not share SMS opt-in consent or phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes.
Third-Party Websites and Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of third-party sites. Please review their policies.
Children’s Privacy
Our Site and services are not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child provided information to us, contact us so we can delete it.
Security and Retention
We take reasonable measures to protect personal information. However, no method of transmission or storage is 100% secure. We retain personal information only as long as necessary for business purposes, service records, legal obligations, or dispute resolution.
Your Rights and Choices
Depending on your location, you may have rights to:
- request access to the personal information we hold about you,
- request correction or deletion,
- request a copy (portability),
- opt out of certain marketing communications,
- withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Hampshire Truck Center
Website: https://www.htruckcenter.com/
Phone: 224-553-3543
Email: info@htruckcenter.com
Address: 167 Flannigan Rd, IL 60140
EXCEPTIONAL TURNAROUND AND QUALITY
Best practices ensure you have the fastest possible turnaround time, including an upfront parts availability check, scheduling the most qualified technician for the job and a rigorous quality check before your truck leaves the facility.
CONSISTENT COMMUNICATION
Before any work is done, you'll be contacted with time and cost estimates. After the repair begins, status updates will be communicated as they occur. Once the repair is complete, you will be notified immediately so you can get back on the road.
SUPERB CUSTOMER SERVICE
We are always working to improve our services with annual recertification. Additionally, after your service visit, you'll receive a follow-up survey for a chance to provide your feedback and suggestions on how we can better serve you.
CONTINUOUS IMPROVEMENT
We provide an unmatched level of service and have clear directional signage both inside and outside of the facility. The staff will always be friendly and professional. And the drivers' lounge will feature amenities like coffee and snacks.
Address
167 Flannigan Rd, Hampshire, IL 60140
OFFICE HOURS
Mo - Fr: 8:00 am - 5:00 pm
Phone
© 2026 All Rights Reserved
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GET A QUOTE
Please feel free to reach out to us via email below. We usually respond within 24 hours.
Email: info@htruckcenter.com
Phone: (447) CALL-HTC
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